Frequently Asked Questions
Planning your tour to Ghana should be exciting and straightforward. Below are answers to some of the questions we're asked most often.
If you can't find the information you're looking for, please contact us—we're always happy to help.
What does Motherland Journeys UK do?
Motherland Journeys UK specialises in private guided tours and authentic cultural experiences throughout Ghana.
We create personalised tour itineraries and arrange guided experiences, private transport and trusted local guides, helping you discover Ghana's rich history, vibrant culture and breathtaking landscapes.
Do you book international flights?
No.
Travellers are responsible for arranging their own international and domestic flights.
We recommend waiting until you have received written confirmation of your tour before purchasing airline tickets.
If you need advice on suitable arrival airports or recommended arrival times, we're happy to help.
Do you arrange accommodation?
No.
Travellers are responsible for booking their own accommodation.
We're happy to recommend trusted hotels and accommodation providers to suit different budgets and locations, but all bookings are made directly by the traveller.
Do you arrange visas or passports?
No.
Passport and visa applications remain the responsibility of each traveller.
Entry requirements vary depending on your nationality and country of residence, so we recommend checking the latest official travel advice before travelling.
Do I need travel insurance?
Yes.
We strongly recommend comprehensive travel insurance before travelling.
Your policy should ideally include cover for:
• Emergency medical expenses
• Medical evacuation
• Trip cancellation
• Travel delays
• Lost or damaged baggage
• Personal belongings
• Personal liability
Travel insurance is not included with your tour.
How do I make a booking?
Complete our online enquiry form and tell us about your travel plans.
We'll prepare a personalised quotation and tour itinerary based on your requirements.
Once you accept your quotation and pay the required booking deposit, we'll confirm your booking and begin preparing your tour.
How much is the booking deposit?
A non-refundable booking deposit of £60 per adult and £25 per child is required to secure your tour dates.
Is there a 14-day cooling-off period?
Where applicable consumer protection laws provide a statutory cooling-off period, you may have the right to cancel your booking within 14 days of entering into the contract.
However, if you ask Motherland Journeys UK to begin preparing your personalised tour immediately, you agree that work may begin before the cooling-off period ends. If you cancel after work has started, reasonable charges may apply for work already completed, as permitted by applicable law.
Please refer to our Booking Terms & Conditions and Payment & Cancellation Policy for full details.
When is the final balance due?
The remaining balance is due 45 days before your tour start date.
How can I pay?
We currently accept:
Booking Deposit: PayPal
Final Balance: Bank Transfer
Customers making international bank transfers are responsible for any transfer charges and currency conversion costs to ensure the full invoiced amount is received by Motherland Journeys UK.
Payment instructions will be provided once your booking has been confirmed.
Can I customise my tour?
Absolutely.
Every tour is individually designed around your interests, travel style, preferred experiences, travel dates and budget.
No two tours are ever the same.
Is transport included?
Yes.
Private transport within Ghana is included where stated in your personalised itinerary.
International travel to and from Ghana is not included.
Do you offer airport transfers?
Yes.
Airport transfers can be included as part of your personalised tour or arranged upon request, subject to availability.
Can I travel alone?
Yes.
We welcome solo travellers, couples, families and private groups.
Every tour is personalised to suit your travel style and preferences.
Can children travel?
Yes.
Many of our tours are suitable for families.
Please let us know the ages of any children when submitting your enquiry so we can recommend suitable experiences.
Are your tours suitable for older travellers?
Yes.
Many of our guests enjoy relaxed itineraries with a comfortable pace.
If you have mobility requirements or health considerations, please let us know before booking so we can tailor your tour wherever reasonably possible.
What should I pack?
We recommend bringing:
• Lightweight clothing
• Comfortable walking shoes
• Hat
• Sunglasses
• Sunscreen
• Insect repellent
• Travel adaptor
• Prescription medication
• Portable power bank
You'll receive more detailed travel information before your departure.
Will I have a local guide?
Yes.
Where included in your itinerary, you'll be accompanied by experienced local guides who are passionate about sharing Ghana's history, culture and heritage.
Do you offer professional photography or videography?
Yes.
Professional photography and videography can be arranged for selected tours upon request and may incur an additional charge.
Please let us know when requesting your personalised quotation.
What happens after I submit my enquiry?
Once we receive your enquiry, we will:
• Review your travel requirements.
• Contact you if we need any additional information.
• Prepare your personalised quotation and tour itinerary.
• Send your quotation for approval.
• Confirm your booking once your deposit has been received.
• Finalise your personalised tour.
Can I change my itinerary after booking?
We'll always do our best to accommodate changes.
However, all amendments are subject to availability and may result in additional charges where bookings have already been confirmed.
What happens if I need to cancel?
You may cancel your booking by notifying us in writing.
If you cancel within any applicable statutory cooling-off period, your rights will depend on whether you asked us to begin preparing your tour immediately and the amount of work already completed.
After the cooling-off period, cancellation charges may apply in accordance with our Booking Terms & Conditions and Payment & Cancellation Policy.
Is Ghana safe to visit?
Ghana is widely recognised as one of West Africa's most welcoming and stable destinations.
As with any international travel, we encourage visitors to remain aware of their surroundings, respect local customs and follow the guidance of local authorities and your guide.
Do I need any vaccinations?
Health and vaccination requirements vary depending on your nationality, country of residence and travel history.
Please consult your doctor or travel clinic before travelling and check the latest official travel advice applicable to your journey.
How can I contact Motherland Journeys UK?
We're always happy to help.
Motherland Journeys UK